When purchasing from outside Australia, please be aware that you may incur additional fees due to import taxes and/or customs duties imposed by your home country. These charges typically need to be settled upon receiving your order.
Am I responsible for paying customs fees?
Customs fees are placed on physical goods that are imported into a country from Australia. These fees are applied to international purchase , but never domestic.
As a buyer, you are generally responsible for paying the additional costs such as duties, taxes, and customs clearance fees.
Most customs charges are due once the package arrives in the destination country. The cost of the charges is based on:
- The price and type of item,
- The package weight and dimensions,
- The origin country the package is being shipped from,
- The taxes, duties, and fees of the destination country.
Your local customs office or post office may contact you if additional charges need to be paid for your order.